About Me
IT Systems Administrator and Security professional with a B.S. in Computer Science, CompTIA Network+, and hands-on experience managing enterprise infrastructure, automation scripting, and network configuration. Background in full-stack development with JavaScript, TypeScript, Angular, Python, and PostgreSQL. Currently pursuing CompTIA Security+ to expand into cybersecurity. Seeking a full-time IT, systems, or security role in the NJ/NY metro.
Beyond the Terminal
Adventures
El Yunque Rainforest — Puerto Rico
El Yunque Hike — Puerto Rico
Dominican Republic — 2024
Buggy Tour — Dominican Republic
Cave Adventure — Dominican Republic
Local Cuisine — Dominican Republic
Local Eats — Dominican Republic
Chichen Itza — Mexico
Cave Adventure — Mexico
Brazil — 2024
Local Cuisine — Brazil
Local Cuisine — Aruba
Nightlife — Aruba
Bermuda
Ocean City — Maryland
Experience
Systems Administrator
Innodata (Contract)
- Deploy, manage, and troubleshoot infrastructure across 60 desktops, 60 Ricoh scanners, 2 IBML high-speed scanners, and 20 laptops, ensuring minimal downtime across production workflows
- Authored PowerShell scripts to merge, separate, and deduplicate large production datasets — reducing error recovery time from hours to minutes and enabling the pipeline to handle data volumes that previously exceeded software limits
- Developing a Python-based interactive warehouse map to serve as a live asset registry, tracking serial numbers, monitor assignments, and server connections for all endpoints — replacing a static floor map with a dynamic audit tool
- Oversee 4 production servers on UPS power, ensuring 24/7 uptime for engineering and operations — including network configuration, system permissions, and jump server access management for cross-team remote access
- Plan and execute structured cabling projects including ethernet installation to support network expansion and hardware relocations
- Operate as the sole IT resource on shift, independently managing all infrastructure support across a high-volume production environment
Software Developer — Career Experience
Apple
- Upgraded an internal request management application using Angular and TypeScript, streamlining administrator workflows and reducing back-and-forth communication required to resolve issues
- Built a parser tool adopted across multiple teams, enabling employees to work more efficiently with internal resources
- Launched the streamlined request tool for an additional admin team, expanding impact across the organization
- Delivered a company-wide presentation streamed to approximately 50 individuals, showcasing project outcomes and key learnings
- Updated onboarding documentation to improve knowledge transfer for future program participants
Apple Specialist
Apple
- Triage customers to appropriate service paths including purchases, phone support, and hardware repair appointments, managing multiple customers simultaneously during peak hours
- Troubleshoot cellular, configuration, data transfer, and network connectivity issues across the full Apple product ecosystem, including VPN misconfigurations and device setup failures
- Partner with Genius Bar technicians to identify front-of-house solutions, reducing unnecessary repair appointments
- De-escalate frustrated customers by identifying root concerns and delivering clear, effective resolutions in a high-volume retail environment
Repair Agent
Geek Squad (Best Buy)
- Diagnosed and repaired computers across 3–5 daily appointments, troubleshooting hardware and software issues including driver failures, OS corruption, and network connectivity problems
- Performed hardware repairs and upgrades including RAM and hard drive replacement, and built custom PCs to customer specifications
- Used Windows command-line tools (sfc /scannow, ipconfig, DISM) for diagnostics and guided remote customers through network troubleshooting procedures
- Managed concurrent appointments and de-escalated frustrated customers in a fast-paced retail environment
Projects
Interactive Warehouse Asset Map In Progress
Building a Python-based dynamic floor map that replaces a static document with a live asset registry — tracking device serial numbers, monitor assignments, and server connections across 140+ endpoints in a production warehouse environment.
Small Enterprise Network Lab
Built a segmented small-enterprise network on a layered security model: a dedicated FortiGate 60F firewall providing IDS/IPS inspection at the edge, sitting in front of a TP-Link Omada software-defined network handling routing, VLAN segmentation, and access control across five VLANs (Primary, IoT, Guest, Server, Printer). Firewall ACL rules enforce a default-deny posture with explicit allow exceptions, and an OpenVPN server with full PKI provides secure remote access.
Network Topology Diagram
Firewall ACL Rules (FortiGate)
Home DNS Filtering Server Retired
Deployed a Pi-hole DNS server on a Raspberry Pi 5 to block ads, trackers, and known malicious domains network-wide at the DNS layer, with a static IP served to every VLAN except Guest. Run as a scoped learning exercise on DNS infrastructure and blocklist-based filtering; decommissioned once that goal was met and effort shifted to VLAN segmentation, Active Directory, and FortiGate IDS/IPS work.
Active Directory Home Lab
Self-directed enterprise IT lab on a bare-metal Windows Server 2025 domain controller
(bollas.local), with a Windows 11 Pro desktop domain-joined over the network.
Configured AD DS, users/security groups, and Group Policy (password policy, account lockout,
inactivity lock, restricted groups, folder redirection, audit policy), plus file share services
and Hyper-V for expanding the lab with additional VMs. Remote access secured via an OpenVPN
server with a full custom PKI (CA + server/client certs).
Skills
Systems & Administration
Networking
Development & Data
Hardware & Diagnostics
Soft Skills
Education & Certifications
Bachelor of Science in Computer Science
Kean University — Union, NJ
2024
Associate of Science in Computer Science
Union County College — Cranford, NJ
2021
CompTIA Network+
CompTIA
Obtained May 2026
CompTIA Security+
CompTIA
In Progress
Get in Touch
I'm open to IT roles, development opportunities, and interesting conversations. Reach out through any of the channels below.